Where can I find the status of my order?

To view the details of your order
1. Enter email and password in upper right hand corner of website.
2. Click on "Order" to see current and past orders.
3. Click on "Portfolio" to view your working designs.
4. Use "Quick Links" in the left column to view your account details.

What paper stock do you print on?

We use various high quality paper ranging from 100# Gloss text to 16pt Coated Two Side Cover. Actual paper stock used is listed with each individual item.

What kind of press do you use?

We use state of the art, Heidelberg and Komori sheet-fed press with UV or aqueous coaters.

What kind of inks do you use?

All of our products are printed with four-color inks: (Cyan, Magenta, Yellow, and Black).

Can I request spot color?

No. We print using a 4-color process, meaning that all of our products are print which when blended can make millions of different colors.

What line screen do you print with?

We print using 200 - 500 line screen (Lines Per Inch).

What kinds of coatings do you use?

Depending on the product you are ordering, it will either have aqueous coating or UV coating.

Can I write or print on UV coating?

No.

Can I place an order for a custom size card if I order online?

Currently we are unable to accept custom size orders through the online ordering system. If you have a custom order please call or email specification and we will give you a custom quote.

When preparing press-ready digital files, what size should I build my file to?

Please build your press-ready digital files to bleed size by adding 0 .125" dimension to the final trim size on all sides of the product you are ordering. (Example: Business card final trim is 2.0" x 3.5". WIth 0.125" bleed on all four sides, thebusiness card file should be built 2.25" x 3.75".)

What is the required bleed?

Our bleed is 0.125" added to each overall dimension. Files not built correctly may delay the order, or may add costs.

What if my cards don't bleed?

Even if your card does not bleed, ALL files need to be built to the full bleed dimension specified for each trim size. We automatically trim 0.125" off of each edge, which will result in the desired final trim size.

How do I prepare files for trim?

Simply add 0.125" to each overall dimension of your digital layout.
(Example: a 5" x 7" would have a bleed size of 5.25" x 7.25".)

Do you have any downloadable templates?

Yes, click on the link to Download Templates.

Can I cancel or change my order?

Once the order has been placed successfully, No Refunds are issued.

What if I am not satisfied with my order?

Print for Change is committed to customer satisfaction. However, we are not responsible for typing, color, image, or design errors introduced by customers in the document creation process.

What is your return policy?

Since each order is unique to each customer it has no re-sale value, therefore All Sales Are Final. If we verify that we made an error on our end, we will re-print the order. No Refunds or Credit. Customer must notify Print for Change within 5 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive a replacement the customer must return 100% of the received product within 15 days (at their own expense) from the time when the delivery was received. All new charges related to expediting printing (Rush Printing or Shipping) are NON REFUNDABLE, including those orders that are returned for any reason.